Return Policy for Deluxe Value Store

Thank you for shopping with Deluxe Value Store! We are committed to providing you with a smooth and satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, please review our return policy below.

1. Return Eligibility

We accept returns on most items within 30 days from the delivery date, provided the following conditions are met:

• The product is in its original condition (unused, undamaged, and fully functional).
• The product is in its original packaging (if applicable).
• The product is not marked as final sale, clearance, or non-returnable on the product page.

2. Non-Returnable Items

The following items are non-returnable and cannot be refunded or exchanged:

• Gift cards
• Digital downloads
• Customized or personalized items
• Perishable goods (e.g., food, flowers, etc.)
• Products marked as Final Sale

3. How to Make a Return

To return an item, please follow these steps:

1. Contact Us: Email us at info@deluxevaluestore.com with your order number and the item(s) you wish to return.
2. Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.
3. Package the Item: Securely package the item in its original packaging (if available) and include your order number and Return Authorization Number inside the package.
4. Ship the Item: Return the item to the address provided in your return instructions. You are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item).

4. Refunds and Processing

Once we receive the returned item, we will inspect it to ensure it meets the return criteria. If the item is eligible for a refund:

• Refunds will be processed using the original payment method within 10 business days.
• You will receive a confirmation email once your refund is issued.
• If the return does not meet our criteria, the item will be sent back to you at your expense.

5. Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 10 days of delivery. We will provide a full refund or replacement at no additional cost, including return shipping.

7. Late Returns

Items returned outside the 30-day return window will not be accepted. We recommend that you send returns promptly to ensure they are processed within the eligible timeframe.

8. International Returns

If you are returning an item from outside the United States (or your shipping country), please note the following:

• You are responsible for return shipping fees, customs duties, and taxes.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged returns.

Contact Us

If you have any questions or need assistance with your return, please reach out to our customer support team at:

• Email: info@deluxevaluestore.com

Thank you for choosing Deluxe Value Store. We truly appreciate your business!